For online purchases made on Marksamerica.com for delivery within the continental United States, we will gladly accept return merchandise in its original condition, with corresponding packaging, for an exchange of the item or a refund of the purchase price. Clearance merchandise is considered a final sale, and NOT eligible for return. Merchandise must be returned to us within thirty (30) days from the date of receipt to be eligible for return. Merchandise which has been used, altered, or damaged will NOT be accepted for return. We reserve the right to refuse the return of any merchandise which does not comply with the above return requirements.
To proceed with a request for a refund or exchange, email us at firstname.lastname@example.org. Requests will generally be processed within three to five (3-5) business days of when we receive your email. If your request for a refund is accepted by us, we will provide further instructions as well as a prepaid return label. Refunds and exchanges will generally be processed within 5-7 business days of when we receive your item. Refunds will be issued in the same form as utilized for payment.